At FairyGreen, we aim to ensure a seamless experience for all users. Please read the following terms and conditions carefully before proceeding with transactions on our website.
Transaction Process
- Detailed instructions are available on the login page for initiating transactions. Please
follow them carefully to ensure smooth processing. - After selecting the “Pay” option, you will be redirected to a secure payment gateway,
where you can choose from net banking or debit/credit card options. - Upon successful payment, a confirmation slip will be generated. Students are required to
retain this slip for future reference.
Failed Transactions
- If your payment fails, the system will display the status as “Failure in Payment.”
- For transactions experiencing delays, ensure you have not entered card credentials or
authorized payment before restarting the process. - If you have provided payment credentials and the system does not display confirmation,
check with your bank or credit card provider to verify whether the amount has been
debited. - Do not attempt to make another payment if your account has been debited. If it has not,
retry the transaction.
Handling Payment Issues
For any payment-related queries, note down the reference or transaction details provided during
the net banking or card payment process. This information will be required for resolving issues.
Privacy Policy
Your privacy is important to us at FairyGreen. This policy explains how we collect, use, and
protect your personal information during online interactions on our website.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Information We Collect
- Direct Information : When contacting us directly, we may collect details like your name,
email address, phone number, and any message contents or attachments - Registration Details : During account creation, we may ask for your name,
parent/guardian’s name, address, email, and phone number.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide, operate, and maintain the website.
- To improve and personalize the user experience.
- To analyze website usage and develop new features and functionality.
- To communicate updates, customer service responses, and promotional materials.
- To send important email communications.
- To detect and prevent fraudulent activities.
Additional Notes
- This policy applies exclusively to our online activities and does not cover information
collected offline or via channels other than this website.
For further questions or clarifications regarding our Terms and Conditions or Privacy Policy, feel
free to contact us through the website or email